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Regularly assess and enhance services based on feedback and outcomes.
Stay adaptable to meet changing needs and regulations.
Show genuine care, patience, and understanding in every interaction.
Approach challenges with kindness rather than judgment.
Prioritize resident health, comfort, and peace of mind.
Be transparent in communication and operations.
Deliver on promises, follow policies, and own up to mistakes.
Commit to ongoing staff training and best practices.
Encourage social interaction, participation, and meaningful activities.
Encourage skills that build confidence and autonomy.
Collaboration & Partnership
Work closely with families, healthcare providers, and community resources.
Value input from residents, staff, and loved ones.
Continuous Improvement